Our APP uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our APP and also allows us to improve our service.
A cookie is a small file of letters and numbers that we store on your device if you agree. Cookies contain information that is transferred to your device’s hard drive.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Title
Cookie Name
Purpose
More information
_TekJuice.Auth
This cookie ensures the security and integrity of user accounts by:
NA
_ga_GG0RMYYQ0B, _ga
Google Analytics uses cookies for various purposes related to tracking and analysing traffic and user behaviour. Here are the primary purposes of cookies used by Google Analytics for GDPR compliance:
Please note that third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
To deactivate the use of third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
However, if you use your settings to block all cookies (including essential cookies) you may not be able to access all or parts of our APP.
Except for essential cookies.
If you have any questions or concerns about our use of cookies, please send us an email at wensi@tekjuice.co.uk.
This privacy notice applies to personal data Tek Juice Limited (Company or We) collects about you when you install, register or use the Social Gems (App) and explains how we use your information.
Important information
More detailed information on how we collect and process your personal data in conjunction with the App is in our app privacy notice. [LINK].
The data we collect about you
We collect, use, store and transfer different kinds of personal data about you, for example when you register with us, and through your transactions and interactions with us. We may also obtain additional information about you from other sources, such as social media and websites associated with you. The App also uses common automatic information collection and tracking technologies, such as cookies and beacons, to collect information about you.
The types of information we collect are:
We explain these categories of data here [LINK TO SECTION IN FULL APP PRIVACY NOTICE] and we explain how your personal data is collected [LINK TO SECTION IN FULL APP PRIVACY NOTICE].
How we use your personal data
We use your personal data to provide you with the services you request and other purposes which are explained in our APP privacy notice, including to provide offers and information regarding our products and services. We will share your information with other companies in our group and with external third parties that we hire to help us provide products and services to you.
International transfers
We may transfer, store and process your personal data outside the EEA.
Your legal rights
You may create or change your privacy preferences by editing your profile settings.
You may request removal from our database by emailing us at wensi@tekjuice.co.uk
For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time please see our full App privacy notice.
Contact details
We have appointed a data privacy manager. If you have any questions about this privacy notice or our data protection practices, please contact the data privacy manager. Our contact details are wensi@tekjuice.co.uk.
Introduction
Last modified 4 March 2025
This privacy notice describes how we will collect, use, share and otherwise process your personal data in connection with your use of:
This App is not intended for children and we do not knowingly collect data relating to children.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Important information and who we are
TEK JUICE LIMITED is the controller and is responsible for your personal data (we, us or our in this notice).
As a member of a group of companies, we will share your personal data with other members of our group as set out below.
We have appointed a data privacy manager. If you have any questions about this privacy notice, please contact them using the details set out below.
Contact details
Our full details are:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
Changes to the privacy notice and your duty to inform us of changes
We keep our privacy notice under regular review.
This version was last updated on the date stated at the beginning of the policy. It may change and, if it does, those changes will be posted on this page and notified to you when you next start the App or log onto your account. You may be required to read and acknowledge the changes to continue your use of the App or the Services.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. Please visit the Profile section to update your details.
Third party links and sites
Our App and Services may, from time to time, contain links to and from the websites of third parties. Please note that these websites (and any services accessible through them) are controlled by those third parties and are not covered by this privacy notice. You should review their own privacy notices to understand how they use your personal data before you submit any personal data to these websites or use these services.
The data we collect about you
We collect, use, store and transfer different kinds of personal data about you. To make it easier for you to use this privacy notice, we group these into the following categories. Each of these categories is described in more detail.
We do not intentionally collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
We may collect data relating to criminal offences through the measures we take to secure and protect our App and users.
How is your personal data collected?
We collect your personal data in the following way:
analytics providers, including Google Analytics;
advertising networks;
search information providers, including Google.
How we use your personal data
We will only use your personal data when we have a lawful basis to do so. Our lawful basis for each purpose for which we use your personal data is specified below. Most commonly we will use your personal data in the following circumstances:
Delivery and improvement of our App and purchases
Purpose or activity
Type of personal data
Lawful basis for processing
To permit you to install the App and register you as a new App user
Identity
Contact
Financial
Device
Legitimate interests (delivering our App to you)
To take steps towards providing you with services at your request, to process and fulfil in-App campaigns and deliver services to you, including managing payments and sending you service communications
Identity
Contact
Transaction
Device
Location
Performance of a contract
To provide you with your membership benefits, fulfil campaigns or redemption of Gems within the App
Identity
Contact
Transaction
Performance of a contract
Enforce our terms and conditions, including to collect money owed to us
Identity
Legitimate interests (to recover debts due to us)
Account management and profiling
Purpose or activity
Type of personal data
Lawful basis for processing
Combining the information we collect about you into a single customer account profile
Contact
Direct marketing
Legitimate Interests (to publicise and grow our business)
Direct marketing
Purpose or activity
Type of personal data
Lawful basis for processing
To send you direct marketing communications via email, text and/or push notification
Contact
Device
Direct Marketing
Consent
Unless we can rely on the soft opt-in and you have not opted out, in which case we rely on Legitimate Interest (to publicise and grow our business)
To send you direct marketing communications by telephone or post or email
Contact
Device
Direct Marketing
Legitimate interests (to publicise and grow our business)
Unless you have opted out, in which case we rely on Consent
Troubleshooting, improvement and security
Purpose or activity
Type of personal data
Lawful basis for processing
To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing
Identity
Contact
Device
Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our App and Services, providing a secure service to users and preventing fraudulent and other misuse of our App)
Applying security measures to our processing of your personal data, including processing in connection with the App
All personal data under this privacy notice
Legal obligation (applying appropriate technical and organisational measures under
Otherwise monitoring use of the App and deploying appropriate security measures
Contact
Security
Transaction
Legitimate interests (running our business, provision of administration and IT services, network security, maintaining the security of our App and services, providing a secure service to users and preventing fraudulent and other misuse of our App)
Rights and obligations
Purpose or activity
Type of personal data
Lawful basis for processing
To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests
All personal data under this privacy notice
Legal obligation (under laws of the UK, Uganda or relevant jurisdiction)
Cookies and personalisation
Purpose or activity
Type of personal data
Lawful basis for processing
To deploy and process personal data collected via Cookies that are , as set out in the cookies note.
Cookies
Legitimate interests (delivering and securing the App and our Services)
To deploy and process personal data collected via Cookies that are not strictly necessary, as set out in the cookies note.
Cookies
Consent
To deliver (personalised) advertisements to you
Personalisation
Consent
Other communications
Purpose or activity
Type of personal data
Lawful basis for processing
To notify you of changes to the App, Services, your purchases and our terms and conditions for ongoing contracts
Contact
For ongoing or prospective contracts, Performance of a contract
Otherwise, Legitimate interests (in servicing our users and prospective users)
To notify you of updates to this privacy notice
Contact
Transaction
Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR [and the EU GDPR])
To respond to your requests to exercise your rights under this notice
As relevant to your request
Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR and the EU GDPR)
To enable you to participate in a prize draw or competition (where applicable, please also see the separate prize or competition privacy notice)
Contact
Direct Marketing
Competition
Legitimate interests (in growing and publicising our business)
Unless you have previously opted out, where we will rely on Consent
Performance of a contract (once you have entered)
To ask you to complete a survey and process your response (where applicable, please also see the separate privacy notice)
Contact
Legitimate interests (to analyse how users use our products or Services and to develop them and grow our business)
Unless you have previously opted out, where we will rely on Consent
To otherwise respond to your enquiries, fulfil your requests and to contact you where necessary
As relevant to your enquiry or request
Legitimate interests (service our users and prospective users)
Personal data sharing
Purpose or activity
Type of personal data
Lawful basis for processing
Share personal data with our third-party providers for purposes not otherwise set out above
Identity
Contact
Transaction
Device
Location
Legitimate interests (for the purpose relevant to the recipient, as set out at "Disclosures of your personal data”
Business contacts
Purpose or activity
Type of personal data
Lawful basis for processing
Process personal data relating to staff members of our business contacts, including suppliers, customers and prospects
Contact
Legitimate interests (servicing and receiving products or services, to or from our business contacts and carry out our B2B business)
Automated decision making and profiling
We do not make decisions based solely on automated processing or profiling that produce legal effects concerning you (or have similarly significant effects).
Criminal offence data and special category data
We do not intentionally collect criminal offence data about you. However we may process data relating to criminal offences in monitoring the use of our App for security purposes, where we suspect you may have committed a crime, such as attempting to make a fraudulent purchase or claim or circumvent the security of the App or Services. In such circumstances we will provide that information to law enforcement and/or use it to establish, exercise or defend a legal claim. In those circumstances, according to the type of activity and purpose, we will rely on legitimate interests (protecting our business, employees and other users) and legal obligation (where required by legal, judicial or law enforcement to disclose or process that information).
Special categories of personal data
We process the following special categories of personal data about you.
Disclosures of your personal data
We may share your personal data with the following third parties:
Your Appstore Provider and mobile network operator to allow you to install the App.
International transfers
Whenever we transfer your personal data out of the EEA other than between our group companies, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers located outside the EEA, we use specific contracts approved which give personal data the same protection it has in the EEA. For further details.
Please contact data privacy manager using the contact details above if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Data security
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer (SSL) technology . Where we have given you (or where you have chosen) a password that enables you to access certain parts of our App or Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to protect your personal data from loss, unauthorised use or access.
Certain Services include social networking, chat room or forum features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.
We have put in place procedures to detect and respond to personal data breaches and notify you and any applicable regulator when we are legally required to do so.
Data retention
In some circumstances you can ask us to delete your data: see below for further information.
Once we no longer have a legal right to hold your personal data, we will delete or, in some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your legal rights
You have the following rights under data protection laws in relation to your personal data.
You can exercise any of these rights at any time by contacting us.
Description of categories of personal data
PLEASE READ THESE TERMS CAREFULLY
BY CLICKING ON THE "ACCEPT" BUTTON BELOW YOU AGREE TO THESE TERMS WHICH WILL BIND YOU.
IF YOU DO NOT AGREE TO THESE TERMS, CLICK ON THE "REJECT" BUTTON BELOW.
Who we are and what this agreement does
We TEK JUICE LIMITED, a Company registered in England and Wales with Company Number 14997926, whose registered address is 19 The Office Village, North Road, Loughborough, Leicestershire, England, LE11 1QJ (“trading as Social Gems”) license you to use:
as permitted in these terms.
Your privacy
Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Notice and it is important that you read that information.
Other terms that may apply to you
The following documents also form part of these terms:
Google Play and the APP Store's terms also apply
The ways in which you can use the App and Documentation may also be controlled by Google Payl or The App stores' rules and policies and those policies will apply instead of these terms where there are differences between the two.
Operating system requirements
This App requires a [TYPE OF MOBILE PHONE OR HANDHELD DEVICE] device with a minimum of [AMOUNT OF MEMORY] of memory and the [TYPE OF OPERATING SYSTEM] operating system [VERSION OF OPERATING SYSTEM] . [INSERT OTHER REQUIREMENTS].
Support for the App and how to tell us about problems
Support. If you want to learn more about the App or the Service or have any problems using them please take a look at our support resources.
Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at wensi@tekjuice.co.uk.
How we will communicate with you. If we have to contact you we will do so by email, by SMS using the contact details you have provided to us.
How you may use the App, including how many devices you may use it on
In return for your agreeing to comply with these terms you may:
You must be 18 or have parental or guardian consent to accept these terms and buy the App
You must be 18 or over or have parental or guardian consent to accept these terms and utilise the App.
You may not transfer the App to someone else
We are giving you personally the right to use the App and the Service as set out above, you may not otherwise transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
Changes to these terms
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.
We will give you at least 30 days' notice of any change by sending you an SMS with details of the change or notifying you of a change when you next start the App.
If you do not accept the notified changes you will not be permitted to continue to use the App and the Service.
Update to the App and changes to the Service
From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.
If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.
The App will always match the description of it provided to you when you bought it.
If someone else owns the phone or device you are using
If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.
We are not responsible for other websites you link to
The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
Licence restrictions
You agree that you will:
Acceptable use restrictions
You must:
Intellectual property rights
All intellectual property rights in the App, the Documentation and the Services throughout the world belong to us [(or our licensors)] and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Services other than the right to use them in accordance with these terms.
Our responsibility for loss or damage suffered by you
We are not responsible to you for non- foreseeable loss and damage caused by us. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it was likely to happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
When we are liable for damage to your property. We will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the App and the Services. The App and the Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service.
Check that the App and the Services are suitable for you. The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the appstore site and in the Documentation) meet your requirements.
We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received.
We may end your rights to use the App and the Services if you break these terms
We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
If we end your rights to use the App and Services:
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
No rights for third parties
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
If a court finds part of this contract illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later
Even if we delay in enforcing this agreement, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this agreement, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to this agreement and where you may bring legal proceedings
These terms are governed by English law and the courts of England and Wales and Uganda shall have non-exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.
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